Microsoft consulting and managed IT
Managed IT and Microsoft 365 support for SMEs
Keep your Microsoft environment maintained with a clear technical point of contact. TechLake supports SMEs with device management, updates, Microsoft 365 administration and agreed user support.
When this service helps
Use this service when your business needs ongoing Microsoft IT support or your internal team wants to delegate specific management tasks. We define the systems, activities and support coverage included in the engagement before work begins.
What we can deliver
- Maintain device and application inventories
- Manage Windows updates and application maintenance
- Administer Microsoft 365 users and access
- Follow up endpoint security settings and alerts
- Handle support and escalations within the agreed scope
Common questions
Can you work alongside our internal IT team?
Yes. TechLake can support your team or collaborate with an existing IT provider. We agree which activities we handle and which remain with your organisation.
What support coverage is included?
Coverage is agreed for each engagement. Device management, updates and Microsoft 365 administration can be included. Availability, response times and out-of-hours support are discussed separately.